Next Generation Driving Academy – Terms & Conditions

These Terms & Conditions (“Terms”) outline the rules, expectations and responsibilities for learners booking and undertaking lessons with Next Generation Driving Academy (“we”, “our”, “us”). By booking a lesson, purchasing a package, or using our website, you agree to these Terms.

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1. Services Provided

Next Generation Driving Academy provides:

• Automatic driving lessons

• Test preparation sessions

• Mock tests

• VicRoads test day packages

• Beginner, intermediate & refresher lessons

All services are provided by accredited, fully licensed driving instructors.

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2. Lesson Bookings

• Lessons must be booked in advance through phone, text, email, or website.

• A confirmation message will be sent once a booking is secured.

• Learners must hold a valid learner permit or licence for all lessons.

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3. Cancellations & Rescheduling

To ensure fairness to all students:

• More than 24 hours’ notice:
  You may reschedule or cancel free of charge.

• Less than 24 hours’ notice:
  The full lesson fee will be charged.

• No-shows:
  The full lesson fee is non-refundable.

We reserve the right to cancel or reschedule lessons due to instructor illness, unsafe weather, vehicle issues, or emergencies. A replacement lesson will be offered.

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4. Payments

• Payment is required before or at the start of each lesson.

• Packages must be paid in full at the time of purchase.

• Lesson credits are non-transferable unless approved by us.

• Payments can be made by cash, bank transfer, or other approved methods.

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5. Packages & Expiry

• All prepaid packages are valid for 6 months from the purchase date.

• Unused lessons after expiry are non-refundable.

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6. Learner Responsibilities

Learners must:

• Bring their valid learner permit/licence to every lesson

• Wear appropriate footwear (no heels, slides, thongs)

• Be fit to drive (not under the influence of alcohol, drugs, or extreme fatigue)

• Follow instructor directions at all times

If a learner is deemed unfit to drive, the instructor may cancel the lesson and the full fee will apply.

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7. Instructor Responsibilities

Our instructors will:

• Be accredited and insured

• Provide a safe, clean, dual-control vehicle

• Offer clear, calm, professional instruction

• Ensure safety at all times

• Operate in accordance with VicRoads regulations

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8. Test Day Bookings

Test day packages may include:

• 45–60 minute warm-up lesson

• Use of our dual-control vehicle for the test

• Pick-up and drop-off (depending on location)

Fees must be paid at the time of booking.
If VicRoads cancels or delays a test, the lesson portion cannot be refunded but may be rescheduled.

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9. Safety & Behaviour

We reserve the right to immediately stop a lesson if:

• Your behaviour is unsafe

• You refuse to follow instructions

• You display aggression, harassment, or inappropriate behaviour

The full lesson fee will still apply.

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10. Refund Policy

Refunds are only offered when:

• A package was purchased but no lessons have been used, and

• The refund request is made within 7 days of purchase.

Partial refunds for partially used packages are not available.

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11. Liability

We are not liable for:

• Traffic infringements incurred during a lesson

• Loss or damage to personal belongings

• Any indirect, special, or consequential losses

We maintain full instructor and vehicle insurance in line with Victorian requirements.

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12. Website Use

By using our website, you agree not to:

• Copy or distribute website content

• Attempt to breach the website’s security

• Use the website for unlawful purposes

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13. Changes to These Terms

We may update these Terms at any time.
Any changes will be posted on this page with an updated “Last updated” date.

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14. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Next Generation Driving Academy
Email: info@nextgendriveacademy.com.au
Mobile: 0409 644 037
Eastern Suburbs, Melbourne VIC, Australia